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Media reports on mobile phone account hijacking provide more evidence of this problem.

A 2013 Forbes article reported that the government had seized over 5,500 phones from a Michigan operation that allegedly acquired them fraudulently from AT&T, Verizon, Best Buy, Radio Shack, and Apple stores and was shipping them overseas.

Following the checklist, I placed a fraud alert and obtained a free credit report.

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So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.

After about two months my carrier sent me the records.

I called my mobile carrier back several times over the next few days to finish cleaning up this mess.

One of my phones had ended up with the wrong phone number and the other one no longer had voice mail.

The Growing Problem of Phone Account Hijacking Records of identity thefts reported to the FTC provide some insight into how often thieves hijack a mobile phone account or open a new mobile phone account in a victim’s name.

In January 2013, there were 1,038 incidents of these types of identity theft reported, representing 3.2% of all identity theft incidents reported to the FTC that month.

By January 2016, that number had increased to 2,658 such incidents, representing 6.3% of all identity thefts reported to the FTC that month.

Such thefts involved all four of the major mobile carriers.

This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams.

My Experiences as a Victim of ID Theft One evening my mobile phone stopped working mid call.

The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts.

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